Although in-clinic face to face appointments are generally the best treatment option, due to self-isolation requirements, remote location or other factors, sometimes this is not possible for all of our clients.
Depending on the suitability of a phone or video link consultation in managing your condition or injury, Bowen Physiotherapy can support you through the use of technology and processes that make our services available and inclusive. We are able to provide consultations remotely via Telehealth video link (eg. Zoom meeting) or telephone call) where it is appropriate to do so. We can continue support you at home with personalised online exercise programs & education resources.
If your circumstances require you to consider Telehealth, you can call our team to discuss if this is the right consultation type for you. If Telehealth is an appropriate treatment option, our team will work with you to set up a video link consultation or telephone appointment, depending on what resources you have available.
You can access your tailored program using the unique code provided by your physiotherapist + the year of your birth.
When you first open the application, you will be prompted to enter these details.
You can find your unique code on the email invite you will receive from your physiotherapist, or at the top of the page on the printed program provided at your visit.
If you have not received these details or are having any issues, please contact our team to assist you.
To use PhysiApp to complete your home exercise program, first ensure you have the app installed on your chosen device and have signed into your program using the code provided by your physiotherapist.
Open the app – the screen should open on the current day’s exercises. If you cannot see these, try refreshing the program using the refresh option, or contact our team for assistance.
Select each exercise in turn – instructions & a handy video guide will assist you to complete correctly and as prescribed. When you have finished each exercise, select complete (and give yourself a pat on the back!). A screen will open where you can adjust reps / sets if required, provide a comment as feedback and select your pain or effort threshold. This information is sent directly back to your physio so they can see how you are going and help you to get the most out of your program.
Physiotherapists are trained to assess your condition, diagnose the problem, and help you understand your condition and the how to treat it.
Physiotherapy combines various treatments to help you reach your full potential such as:
- exercise programs to improve mobility and strengthen muscles, including Clinical Pilates
- joint manipulation and mobilisation to reduce pain and stiffness
- muscle re-education to improve control
- airway clearance techniques and breathing exercises
- soft tissue mobilisation (massage)
- dry needling and acupuncture
- Specialized electrotherapy or thermal modalities to reduce pain and swelling
- assistance with use of aids, splints, crutches, walking sticks and wheelchairs to help you move around.
Physiotherapy can help with a number of common problems such as:
- Painful conditions such as arthritis
- Chronic and complex pain
- Back and neck pain, including sciatica and whiplash.
- Upper limb conditions including shoulder injuries
- Repetitive strain injuries (RSI) such as tennis elbow
- Preventing surgery, or helping you to prepare for and recovery from surgery.
- Work place injuries
- Balance problems, helping to prevent injuries or falls.
- Sports injuries and helping you to keep doing your favorite leisure activity
- Pregnancy related symptoms such as back-pain or stress incontinence or recovering from child-birth
- Asthma and other breathing difficulties
- Problems affecting children.
At your first visit to see a Physiotherapist, you will be welcomed to the clinic by our friendly staff and asked to fill out our new patient intake forms (if you haven’t already filled out the online form). Please arrive 15 minutes prior to your appointment to complete these forms.
When you are taken through to the treatment room by your Physiotherapist they will gather your a thorough health and background history, for example; history of your presenting condition, past medical history, family history, occupational, dietary and exercise habits, and previous care received. You will undergo a complete examination including an orthopedic assessment, postural assessment, and neurological assessment (if applicable). This allows us to make an accurate diagnosis and effective treatment plan.
Where possible, treatment will take place on the initial visit, however in certain circumstances we must acquire your x-ray, ultrasound or other medical tests before starting a treatment program.
Safety always comes first. Following your assessment your physiotherapist will give you advice on ways to manage your injury/condition. For example, what activities to avoid and which will benefit you. Your physiotherapist will especially assist you methods to manage any pain.
On your subsequent visit/s to our Clinic
Your physiotherapist will have developed personalized treatment and care plan a this will be explained in detail. If specialized testing was requested at your initial consultation, your physiotherapist will help you to understand the findings. More serious health issues may require a referral to additional specialists. Your health is always our primary goal.
- Any information you that relates to your condition, including things like x-rays reports or other medical imaging reports, letters/referrals from your doctor hospital discharge summary, contact details of your specialist/doctor/other treatment providers.
- Bring your health fund card, if you have Private Health insurance, so that you can claim your health fund rebate at the clinic.
- What should I wear to the appointment?
This will depend on the type of treatment you are receiving. Generally we recommend loose, comfortable clothing that will not restrict movement. A pair of shorts is recommended for lower limb treatments. A singlet is recommended for neck and shoulder assessments. Please confirm the required attire with the practitioner before your appointment